REFUNDS, RETURNS, EXCHANGES & DAMAGED ITEMS
No refund on shipping and handling
No returns or exchanges on made-to-order (personalized orders)
No refunds on made-to-order, because it was personalized by the customer
No refunds on online orders after 24 hours of delivery to the customer.
Refund on online orders, minus shipping cost with the exception of the customer must contact us within 24 hours at email@example.com The items must be in their original shape and in packaging.
If an item is damaged upon delivery, please contact firstname.lastname@example.org within 48 hours