Refund Policy

REFUNDS, RETURNS, EXCHANGES & DAMAGED ITEMS

No refund on shipping and handling

No returns or exchanges on made-to-orders (personalized orders)

No refunds on made-to-orders, because it was personalized by the customer

No refunds on online orders after 24 hours of delivery to the customer.  

GIFT CARDS

No refunds on Gift Cards

REFUND

Refund on online orders, minus shipping cost with the exception of customer must contact us within 24 hours at info@shirleys-designs.com  The items must be in its original shape and in packaging.

DAMAGED ITEM

If item is damaged upon delivery please contact info@shirleys-designs.com within 48 hours